How to Connect ShipStation with WordPress and Fix the “502 Bad Gateway” Error

Fixing ShipStation Connection Error “502 Bad Gateway” in WordPress

If you’re trying to connect ShipStation to your WordPress or WooCommerce site and see this error:

“The remote server returned an error: (502) Bad Gateway.”

don’t worry, it’s a common issue.

This usually happens because your hosting server is using TLS 1.3, which sometimes conflicts with ShipStation’s API connection.

How to Fix It

  1. Contact your hosting support and ask them to change the SSL/TLS version from 1.3 to 1.2.

  2. Once that’s done, try connecting again in ShipStation — it should work!

If you still have trouble connecting or want help setting up ShipStation properly, feel free to reach out — I can help you fix it quickly.

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Tags

API

bad gateway

shipstation

TLS

woocommerce

wordpress